Frequently Asked Questions

Ans : We currently offering 3 recharge plans. 1. Recharge for Rs 800 and get Rs 850 in total. 2. Recharge for Rs 1,100 and get Rs 1,300 in total. 3. Recharge for Rs 2,100 and get Rs 2,500 in total. Recharged amount will be credited instantly but additional cashback amount may take some additional time to get credited in your account. It can take upto 24 hrs to get credited. All the amount will be valid for 365 days from the date of recharge done
Ans : Additional cashback may take 10 mins to 24 hours time to get credited to your Sabzi Wallet Balance.
Ans : Any compensation / promo balance validity is for 30 Days from the date it has been credited to your sabzi wallet Account. Unused balance will be automatically debited after 30 days. There is no way you can get it back in your account again after 30 days. You have to use it within 30 days. However in case of any refund / sabzi wallet recharge the validity will be for 1 year from the date of recharge / refund credited to your sabzi wallet Account.
- While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.
Ans : Open cart -> Swipe the item Right to Left which you want to remove. Item will be removed from your cart
Ans : All the wash type has its own pros and cons. If you are buying vegetables & fruits for longer duration of time then we recommend you to go with don't wash option. If you need cleaned and germs free vegetables and fruits then we recommend you to go with veggies wash option. If you don't want to use any additional liquid for your veggies then we recommend you to go for normal water wash.
Ans : Don't wash means we'll not wash your vegetables and fruit. We'll pack and Deliver as usual how we receive it from farmers. If you go for this option your vegetables & fruits will remain fresh for longer duration because when vegetables & fruits comes in contact with liquid, it will not remain fresh for longer duration of time.
Ans : We'll use normal hot water to wash your vegetables & fruits. Please note - we don't wash leafy vegetables, onions, Garlic, Ginger or other same category vegetables. If you go for this option your vegetables & fruits may not remain fresh for longer duration because when vegetables & fruits come in contact with liquid, it will not remain fresh for longer duration of time. However it will kill germs and harmful bacteria, also your vegetables & fruits will be properly Cleaned. It is advisable to consume the vegetables within 2-4 days of delivery.
Ans : We will use veggie wash liquid made by Dabur to wash your vegetables & fruits. It will kill all the germs, bacteria, fungus and other harmful particles from your Vegetables & Fruits. Made with 100% safe ingredients. NO PRESERVATIVES, NO SMELL, CHLORINE FREE, NO RESIDUE, ALCOHOL FREE, SOAP FREE. Please note - we don't wash leafy vegetables, onions, Garlic, Ginger or other same category vegetables. If you go for this option your vegetables & fruits may not remain fresh for longer duration because when vegetables & fruits come in contact with liquid, it will not remain fresh for longer duration of time. It is advisable to consume the vegetables within 2-3 days of delivery.
Ans : Currently we don't have same day delivery option available. However if its urgent for you, you can call on +918530023111 and check if its possible or not. If possible we may charge a nominal fees as urgent delivery arrangement charges.
Ans : No! There are no subscription charges or any additional charges on Sabzi Mangao. You need to pay only for the product. All the Deliveries above Rs 250 is free that too next day by 6 PM.
Ans : No minimum amount is required to place order on sabzi mangao. However you may need to pay the deliver charges of Rs 30 in case your order amount is below 250 rupees.
Ans : We try to Deliver as soon as possible but the maximum time is 6'o Clock in the evening.
Ans : Serviceable Areas : All Over Pune & Pimpri Chinchwad We delivery fresh & cleaned vegetables, fruits & essentials in all over the Pune & Pimpri Chinchwad (PCMC). Below are the list of areas with pincode: 411001 Mg Road, 411002 Bajirao Road, 411003 Khadaki, 411004 Deccan Gymkhana, 411005 Shivaji Nagar, 411006 Yerawada, 411007 Ganeshkhind, 411008 Baner, 411009 Parvati, 411011 Kasba Peth, 411012 Dapodi, 411013 Hadapsar, 411014 Dunkirk Line, 411015 Dighi Camp, 411016 Model Colony, 411019 Chinchwad (East), 411020 Range Hill, 411021 Armament, 411022 S.R.P.F, 411023 N.D.A, 411024 Khadakwasla, 411027 I.A.T Pune, 411028 Bhosari, 411029 Aundh, 411030 S.P College, 411031 C.M.E, 411032 I.A.F Station, 411033 Chinchwad Gaon, 411034 Kasarwadi, 411035 Akurdi, 411036 Mundhwa, 411037 Market Yard, 411038 Ex.Service Man Colony, 411039 Bhosari Gaon, 411040 Wanawadi, 411041 Wadgaon Budruk, 411042 Swargate, 411043 Dhanakwadi, 411044 Pimpri Chinchwad, 411045 Pashan, 411046 Katraj, 411047 Lohgaon, 411048 N.I.B.M, 411051 Anandnagar, 411052 Navasahyadri, 411053 Shivaji Hsg Society, 411055 Senapati Bapat Road, 411057 Hinjawadi, 412207 Wagholi, 412308 Phursungi
Don't worry! If you received a bad quality / outdated products you can WhatsApp on +918530023111 or email us on support@sabzimangao.com . Share the image of product received. We'll help you in the best way. Please make sure you need to log a complaint on same day of delivery. Next day or afterwards we may not be able to help you in any quality related issues.